Refund Policy - Medical Professionals

Refund Policy

Refund Policy


Returns

Our policy lasts 3 days. If 3 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your access to our e-learning courses must be unused (online time spent over the course shouldn’t be exceeding 2 minutes).

To complete your return, we require a receipt or proof of purchase sent to info@medical-professionals.com.

Refunds (if applicable) 

Once your return is received and inspected, we will send you an email to notify you that we have received your refund email. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds (if applicable) 

If you haven’t received a refund yet, first check your bank account.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@medical-professionals.com.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately courses on sale, course bundles/packages, webinars, web conferences, and other online service over our website cannot be refunded.

Exchanges (if applicable)

We only replace courses if they are defective or damaged (broken links, images, audio, animations, or video content).